by999 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it is protected, and what rights you have over your own information.
Six things that summarise how by999 handles your data. Full details are in the sections below.
This Privacy Policy describes how by999 (operating at by999.best) collects, uses, stores, and protects the personal information of its users – primarily Pakistani players using the platform for online gaming, sports betting, and related services. by999 is committed to handling your data responsibly and transparently. This policy applies to all interactions with the by999 platform, including account registration, deposits, gameplay, bonus claims, and customer support communications.
By registering an account on by999 or by continuing to use by999 services, you confirm that you have read this Privacy Policy and understand how your data is handled. If you have any questions about this policy at any time, you can reach the by999 support team at support@by999.best.
This policy is written in plain English specifically for Pakistani players. If any section is unclear, please contact by999 support before providing any personal information. Your comfort with how your data is used matters to us.
by999 is an online gaming and sports betting platform serving players across Pakistan. The platform is accessible at by999.best and provides live casino games, jackpot slots, roulette, PSL cricket betting, fishing games, and related entertainment services. All services on by999 are denominated in Pakistani Rupees (PKR).
When this Privacy Policy refers to "by999", "we", "us", or "our", it refers to the platform and its operators responsible for the by999.best website and all associated services. by999 acts as the data controller for personal information collected through the platform.
by999 takes its responsibilities as data controller seriously. We collect only the minimum personal data necessary to deliver the services you have signed up for, to comply with legal obligations, and to maintain the security and integrity of the platform for all users.
by999 collects personal data through several channels: registration forms, payment processes, gameplay activity, device and browser data, and customer support interactions. The specific categories of data collected are set out below.
When you create a by999 account, we collect:
For accounts that reach KYC verification thresholds, by999 may collect:
by999 records all deposits and withdrawals associated with your account, including transaction amounts in PKR, timestamps, payment method type, and transaction reference numbers. by999 does not store full card numbers, CVV codes, or complete Easypaisa/JazzCash PINs.
Your activity on by999 is recorded, including: game sessions played, bet amounts, game outcomes, bonus claims and fulfilment, and login/logout times. This data is used to operate your account, resolve disputes, and support responsible gaming monitoring.
by999 automatically collects: IP address, device type and model, operating system version, browser type and version, screen resolution, and approximate geographic location derived from IP. This data helps by999 optimise the platform for Pakistani mobile users and detect fraudulent activity.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, DOB, CNIC, email, phone | Registration form, KYC upload |
| Financial | PKR transaction amounts, payment method type, timestamps | Deposit/withdrawal process |
| Gameplay | Bet history, win/loss record, session duration | Platform activity logs |
| Technical | IP address, device type, browser, OS | Automatic on platform access |
| Communications | Support chat transcripts, email content | Customer support interaction |
| Marketing | Promotion responses, opted-in email engagement | With consent only |
by999 uses your personal data for specific, documented purposes. We do not use your data for any purpose beyond what is listed here without first obtaining your explicit consent.
Marketing emails are opt-in only on by999. If you did not opt in during registration or subsequently, you will not receive promotional emails. You can change your marketing preferences at any time from your account dashboard.
by999 processes your personal data on the following legal grounds, depending on the specific processing activity:
by999 does not sell, rent, or trade your personal data to any third party. Your data may be shared with third parties only in the following limited circumstances, and always subject to appropriate data protection standards:
To process your PKR transactions, by999 shares necessary transaction data with payment providers including Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners. These providers receive only the data required to execute the transaction and are contractually bound to protect your information.
Some by999 games are powered by third-party software providers. Where game delivery requires sharing a player identifier, the provider receives only a pseudonymous identifier – not your name, CNIC, or payment details.
by999 may use a third-party identity verification service to validate CNIC documents and confirm age. These partners act as data processors under contract and are not permitted to use your data for any purpose beyond providing verification services to by999.
by999 will disclose personal data to law enforcement, regulatory bodies, or other authorities if required to do so by a valid legal order. by999 will notify affected users where legally permitted to do so.
In the event of a merger, acquisition, or asset sale involving by999, player data may be transferred as part of the transaction. Affected players will be notified in advance and the terms of this Privacy Policy will continue to apply.
by999 never sells your data. Any third party that receives data as part of service delivery is contractually bound to protect it and use it only for the stated purpose.
by999 handles payment information with the highest level of care. The following specific protections apply to financial data on the by999 platform:
All PKR transactions on by999 are logged with reference numbers that are visible in your account's transaction history. If you notice a transaction you do not recognise, contact by999 support immediately.
by999 uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve your experience. The types of cookies used on by999 are as follows:
You can manage cookie preferences from your device's browser settings. Disabling essential cookies will prevent you from logging in to your by999 account. Disabling optional cookies will not affect your ability to play or withdraw.
by999 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, or disclosure:
Your account security also matters. Use a strong, unique password for by999. Do not share your login credentials with anyone. by999 will never ask for your password by any channel. Enable any additional account security options available in your dashboard.
by999 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal obligations. The general retention periods applied by by999 are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| KYC documents | Duration of account + 5 years after closure | Anti-money-laundering legal requirement |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gameplay history | 3 years from session date | Dispute resolution, responsible gaming monitoring |
| Support communications | 2 years from last interaction | Quality assurance, dispute evidence |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Technical/device logs | 90 days | Security monitoring, fraud detection |
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you. Anonymised aggregate data may be retained indefinitely for statistical purposes.
As a by999 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting by999 support at support@by999.best.
Request a copy of the personal data by999 holds about you. We will respond within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data. Some changes require KYC re-verification.
Request deletion of your personal data. This right is subject to legal retention obligations – some data cannot be deleted during the mandatory retention period.
Request that by999 limits how it processes your data in certain circumstances, for example while a dispute is being investigated.
Request your personal data in a structured, machine-readable format that you can transfer to another service provider.
Withdraw consent for processing based on consent (such as marketing emails) at any time without affecting your account or ability to use by999.
by999 will respond to all verified privacy rights requests within 30 days. In complex cases, this may be extended by a further 60 days – we will notify you if an extension is needed. by999 will not discriminate against you in any way for exercising your privacy rights.
by999 is strictly for adults aged 18 and over. by999 does not knowingly collect personal data from anyone under the age of 18. During registration, date of birth is collected specifically to verify that the registrant meets the minimum age requirement.
If by999 discovers that an account has been created by a person under 18, the account will be immediately closed, all gameplay records deleted, and any deposits returned to the originating payment method. by999 actively cooperates with parents or guardians who notify us that a minor may have created an account using false age information.
If you believe a minor is using by999, please contact support immediately at support@by999.best. We will investigate and act promptly.
by999 may update this Privacy Policy from time to time to reflect changes in our data practices, new features on the platform, or changes in applicable law. When material changes are made, by999 will:
Minor clarifications and non-material changes may be made without advance notice. The most current version of the by999 Privacy Policy is always available at by999.best/privacy-policy. Your continued use of by999 after a policy update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy or how by999 handles your personal data, please contact us using the details below. We are committed to responding promptly and transparently.
Email: support@by999.best
Subject line: "Privacy Request – [Your Username]"
Live Chat: Available from within your by999 account dashboard, 24/7
Response time: Privacy requests acknowledged within 48 hours; substantive response within 30 days
For account security issues such as suspected unauthorised access, please contact by999 support immediately via live chat for the fastest response. Related pages: Terms and Conditions · Responsible Gaming · FAQ
by999 protects your personal data with the same seriousness as your PKR balance. Join hundreds of thousands of Pakistani players who trust by999 for fair gaming and fast withdrawals.